From fulfillment to your destination.
Once our fulfillment team completes your order, tracking information is sent directly to the email address used at checkout.
Four clear steps. One visible journey.
You do not need to request a tracking number while your order is still being prepared. The notification is generated after fulfillment is completed.
Fulfillment completes your order
Our fulfillment team prepares the order and completes the required processing before it is transferred for shipment.
Your tracking email arrives
An email is sent to the address used at checkout with your tracking number and the assigned courier.
The courier activates updates
Tracking may take a little time to populate after the label is created. Updates begin as the courier posts shipment scans.
Track every available milestone
Open the secure courier link to follow the shipment’s latest scan, transit progress, and delivery status.
Check spam, promotions, and your account.
Confirm the inbox connected to your checkout email. Tracking may also appear in My Account when available. If fulfillment is complete and you still cannot locate the notification, contact support with your order number—never include a password or complete payment-card information.